Bulletproof Artist Management and Booking
Booking, management & merchandising for some of the most exciting live artists in the genres of folk, pop, rock & country.
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Home » Refund/Return Policy
Refund/Return Policy
In order to return or exchange ANY item, you MUST contact our offices first. Call Patty at 413-527-9393. Refunds or exchanges for items received without prior contact will not be issued.

Shipping charges are not refundable

CD Exchange Policy

All unopened items can be exchanged. A $2 reshipping fee will be charged.

Any item that is open can not be exchanged or refunded unless the product is defective.

Please make sure you have received the correct CD before removing the plastic wrap.

T-shirt Policy

All unworn items can be exchanged. A $2 reshipping fee will be charged.

If the shirt does not fit, we are happy to either exchange the item or refund the cost of the shirt.

Songbook Policy

Songbooks are not returnable. Sorry.



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